Privacy Policy

Effective Date: Sept 1, 2025
Last Updated: September 6, 2025

1. Introduction

La Mision Property Owner’s Association (“we,” “us,” “our,” or “Association”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website LMPOA or interact with our services.

2. Information We Collect

Personal Information We Collect Directly

We may collect the following personal information when you:

• Fill out forms on our website
• Submit maintenance requests
• Register for community events
• Apply for membership
• Contact us through our contact forms
• Register for a user account

Types of personal information collected:

• Full name
• Email address
• Phone number (when provided)
• Property address
• Mailing address
• Emergency contact information

Information We Collect Automatically

When you visit our website, we automatically collect certain information, including:

• IP address
• Browser type and version
• Operating system
• Browsing behavior and website usage patterns
• Date and time of visits
• Pages viewed
• Referring website addresses

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website. Specifically:

• Login cookies: To remember your login status and allow you to skip logging in on future visits
• Analytics cookies: Through Google Analytics to understand website usage and improve our services

You can control cookies through your browser settings, though disabling cookies may affect website functionality.

3. How We Use Your Information

We use your personal information for the following purposes:

Legal Basis for Processing

As a Property Owner’s Association, we process personal information based on the following legal grounds:

• Legitimate Interest: We have legitimate interests in managing community affairs, maintaining property values, ensuring community safety and security, facilitating communication among residents, and conducting association business operations
• Contractual Necessity: Processing necessary to fulfill our obligations under association bylaws, CC&Rs (Covenants, Conditions & Restrictions), and agreements with property owners
• Legal Compliance: Processing required to comply with applicable laws, regulations, and legal obligations
• Consent: Where you have provided explicit consent for specific processing activities

Primary Uses

• Community Management: Managing property owner and resident information for association operations
• Communications: Sending payment reminders, community announcements, and maintenance notifications
• Service Delivery: Processing maintenance requests and event registrations
• Account Management: Creating and managing user accounts and login functionality

Secondary Uses

• Website Improvement: Analyzing website usage to improve user experience
• Legal Compliance: Meeting legal obligations and protecting our rights
• Legitimate Interests: Managing community affairs and maintaining association operations

4. How We Share Your Information

Third-Party Service Providers

We share your information with trusted third-party service providers who assist us in operating our website and conducting our business:

• Google Analytics: For website analytics and performance monitoring
• Mailchimp: For email marketing and communications
• PayPal: For payment processing (note: we do not collect or store financial information directly)

Limited Internal Access

Within our organization, access to your personal information is limited to:

• Authorized board members
• Property management staff
• Administrative personnel who need access to perform their duties

Other Disclosures

We may disclose your information when required by law or to protect the rights, property, or safety of our association, members, or others.

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no internet transmission is completely secure, and we cannot guarantee absolute security.

6. Data Retention

We retain your personal information for a period of less than 12 months, unless longer retention is required for legal or operational purposes. We are currently developing more specific retention schedules for different types of data.

7. Your Rights and Choices

You have the following rights regarding your personal information:

Access and Portability

• Request access to the personal information we have about you
• Request a copy of your personal information in a portable format

Correction and Updates

• Request correction of inaccurate or incomplete personal information
• Update your information through your user account or by contacting us

Deletion

• Request deletion of your personal information (subject to legal and operational requirements)
• Note that some information may need to be retained for association records and legal compliance

Communication Preferences

• Opt out of non-essential email communications
• Update your communication preferences

How to Exercise Your Rights

To exercise any of these rights, please contact us using the information provided in Section 10. We will respond to your request as soon as possible, but no later than two (2) weeks from receipt of your request.

8. International Users

Our services are primarily intended for users in the United States and Mexico. If you access our website from other jurisdictions, please be aware that your information may be transferred to, stored, and processed in the United States, where our servers are located and our central database is operated.

9. Children’s Privacy

Our website and services are not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. We only collect information from homeowners, renters, and visitors who are of legal age.

10. Contact Information

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

La Mision Property Owner’s Association
Email: info@lamisionassociation.com
Phone: [PHONE NUMBER]
Address: 4635 Border Village RD F2, San Ysidro, CA 92173

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable law. We will notify you of any material changes by:

• Posting the updated policy on our website
• Updating the “Last Updated” date at the top of this policy
• Providing additional notice for significant changes (such as email notification)

We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.

12. California Privacy Rights

If you are a California resident, you may have additional rights under the California Consumer Privacy Act (CCPA). These may include the right to know what personal information we collect, the right to delete personal information, and the right to opt-out of the sale of personal information (note: we do not sell personal information).

13. Effective Date

This Privacy Policy is effective as of the date listed at the top of this document and applies to all information collected by us on or after such date.